IT Cloud Services Engineer

Company: The Middlesex Corporation
Location: Littleton
Posted on: October 3, 2024

Job Description:

Position Summary: As an IT Systems Engineer reporting to the Director of Information Technology. You will be part of a team responsible for the performance, stability, and operations of the internal IT infrastructure. This includes: evaluating new technologies, hands-on technical support, standards and process improvement, and vendor management. This person will support and augment the current team and will play a key hands-on role.Department: Information Technology (IT)Reports to: IT DirectorStatus: Full-Time, SalaryResponsibilities:-- Perform day to day administration to ensure performance, stability, and capacity of cloud-based systems.-- Define, procure, and implement Microsoft 365 solutions aligned with Middlesex standards.-- Ensure license compliance for Middlesex, optimizing costs and benefits while identifying opportunities for consolidation or upgrades. -- Develop and maintain cloud solutions aligned with company objectives.-- Deploy new applications to the cloud. Migrate existing applications from on-premises infrastructure to the cloud.-- Optimize resources to ensure cost-effectiveness.-- Ensure data security and compliance with industry standards.-- Assist with defining, procuring and implementing IT infrastructure, support, and services consistent with Middlesex standards & guidelines.-- Identify, coordinate, and communicate resource requirements to support cloud technologies.-- Lead and support efforts related to data center consolidations and cloud first strategy.-- Provide L2/3 support for the end-user computing environment and assist during major initiatives and high-ticket volumes.-- Monitor, plan, and coordinate the distribution of software, policies, hotfixes, security patches, and service packs.-- Create and maintain technical documentation and drive process improvement with standard operating procedures.-- Mentor service desk staff, promote a strong team environment and knowledge sharing -- On-call support during non-standard business hours as needed-- A limited amount of travel may be required.Qualifications:-- BS/BA in computer science, engineering, or relevant field; or equivalent job experience-- Experience: 5+ years of system, cloud, and support experience in IT-- Knowledge of Windows Servers, Microsoft O365, Entra ID, Azure, Intune and Defender required-- Base knowledge of Windows domains, Group Policy Objects, Active Directory-- Familiarity with VMware and Meraki a plusExperience in analysis, implementation, and evaluation of IT systems and their specifications-- Sound understanding of computer systems (hardware/software), networks, etc., including cloud concepts (e.g., PaaS, SaaS, IaaS)-- Familiarity with construction industry specific technologies, systems, and concepts a plusNecessary Attributes:-- Must have exceptional communication skills both in written and verbal form-- Team player and with strong interpersonal skills-- Strong organizational and time management skills-- Attention to detail and follow-through a must-- Dedicated and hard working-- Strong customer service orientationPlease see HR for information on physical demands and work environment of this job.PI89fec6822c85-25660-35288721

Keywords: The Middlesex Corporation, Framingham , IT Cloud Services Engineer, Engineering , Littleton, Massachusetts