Manager, Global Office Operations & Facilities

Company: Klaviyo Inc.
Location: Boston
Posted on: April 28, 2025

Job Description:

Manager, Global Office Operations & FacilitiesFinance & AccountingAbout UsAt Klaviyo, we value the unique backgrounds, experiences, and perspectives each Klaviyo brings to our workplace every day. We believe everyone deserves a fair shot at success and celebrate the experiences each person brings beyond traditional job requirements. If you're a close but not exact match with the description below, we hope you'll still consider applying. Want to learn more? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.About the TeamThe Global Real Estate Operations (GREO) team at Klaviyo plays a critical role in optimizing and managing our corporate office portfolio to support the company's evolving business needs. We work cross-functionally to ensure our global workplaces align with strategic objectives, drive operational efficiency, and enhance workplace experiences for all Klaviyos.About the RoleKlaviyo is seeking a Manager, Global Office Operations & Facilities to join the GREO team. Reporting to the Director, Global Real Estate Operations, you and your team will oversee and optimize the operations of our office portfolio. You will act as the primary liaison with property managers, landlords, and service vendors, leading strategic operational projects and initiatives. The ideal candidate will excel in operational and project management, be comfortable in a dynamic, fast-paced environment, and collaborate seamlessly with internal and external stakeholders.This position is based in our Boston, MA headquarters and may require domestic or international travel up to 25% of the time.How You'll Make a Difference

• Portfolio Optimization: Support Klaviyo's real estate strategy by identifying opportunities for portfolio optimization and alignment with organizational objectives, driving efficiency and scalability.
• Property & Vendor Management: Build and maintain strong relationships with landlords, property managers, and third-party service providers, ensuring seamless operations and rapid issue resolution.
• Financial Oversight & Audits: Oversee budgets for office operations, conduct audits, verify expenses, and proactively identify cost-saving opportunities.
• Operational Efficiency: Leverage technology and data to improve facility management, space utilization, and operational processes.
• Cross-Functional Collaboration: Work closely with Finance, Legal, HR, IT, Security, and other internal teams to achieve enterprise-wide goals.
• Reporting & Analytics: Analyze occupancy, spend, and employee satisfaction data; report insights to leadership and leverage analytics for continuous improvement.
• Compliance & Risk: Ensure properties operate safely and comply with health, safety, and environmental regulations. Manage risks proactively.
• Special Projects: Contribute to various special projects as needed.Who You Are
  • 5+ years of experience in office/facilities operations, corporate real estate, property management, or related fields.
  • Able to thrive in a fast-paced, dynamic, and global environment.
  • Strategic thinker with problem-solving and analytical skills.
  • Strong background in lease administration, landlord relations, and external service management.
  • Excellent interpersonal, leadership, and stakeholder management skills; effective collaboration across teams and geographies.
  • Experience with business continuity, crisis management, and operational alignment.
  • Highly organized, capable of managing multiple projects and priorities simultaneously.
  • Tech-savvy, data-driven, proficient in real estate/workplace management tools.
  • Adept at interpreting complex lease agreements and contracts.
  • Available to work from Boston, MA, and travel up to 25% domestically or internationally.Tools We Use
    • G-Suite, Slack, Zoom, Whimsical, FreshService, VisualLease, Building Engines, AutoCAD/Revit, Procore, Bluebeam, OfficeSpace, Envoy, Brivo, Genea, EagleEyeBase Pay Range for US Locations: $96,800 - $145,200 USDGet to Know KlaviyoWe're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable. We see limitless potential for our technology to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need remarkable, collaborative teammates focused on delighting our customers. Join us if you're ready to do your best work and be welcomed as your whole self from day one with supportive benefits.Klaviyo is committed to equal opportunity and non-discrimination. We do not discriminate based on race, ethnicity, citizenship, national origin, color, religion, age, sex, gender identity, sexual orientation, disability, veteran status, marital status, criminal record, genetics, retaliation, harassment, or any other law-protected characteristic.IMPORTANT NOTICE: We will never ask for payment, bank details, or personal financial info during the application process. Be cautious of non-official job offers.By clicking "Submit Application" you consent to Klaviyo processing your data as per our Privacy Notice. If you do not wish to, do not submit an application.
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Keywords: Klaviyo Inc., Framingham , Manager, Global Office Operations & Facilities, Accounting, Auditing , Boston, Massachusetts